8 Employee Training Management Software Reports You Should Check
There’s no shortage of reports on modern LMS solutions. Systems usually come equipped with more metrics than you can measure. So, it can be difficult to know which is relevant to your training objectives and which can be omitted from your weekly checklist. How do you diagnose common problem areas and gaps in your strategy? Is there a way to distill the Big Data and make sense of it all in order to detect performance issues among your team? These employee training management software reports can help you achieve your business outcomes and monitor individual performance.
1. Completion Rates
Completing a course isn’t a guarantee that employees absorbed the information. However, it does tell you whether they’re participating in the program at the individual level, as well as the percentage of employees who are actively engaging versus sitting on the sidelines. You can follow up with staff members who aren’t completing the necessary requirements to find out why. Then offer support resources to achieve the outcomes or determine if there is a bigger problem based on low completion rates across the board.
2. Assessment Results
Again, assessment results are the ultimate litmus test of knowledge assimilation. In fact, some exams only test how well the employee was able to memorize the ideas (just long enough to pass). But they can clue you into personal areas for improvement or training topics that many employees struggle with. For example, 50% of your warehouse employees are unable to pass the safe handling exam. This is usually caused by a gap in your training strategy versus individual performance issues.
3. Employee Progress
How are employees progressing in terms of skill development? Are they bridging gaps or falling behind in comparison to their peers? You can evaluate progress reports in your employee training LMS to see how far learners have come from the pre-assessment benchmark. Or even identify top performers who are advancing more rapidly than their coworkers. These individuals are ideal for peer-based coaching and mentoring programs to facilitate knowledge sharing.
4. Time Logs
How long does it take an employee to complete the simulation or module? How often do they access the employee training management software? Time log reports allow you to understand training habits and balance difficulty levels. For instance, most of your employees are breezing through the COI compliance course even though it’s supposed to be one of the most complex aspects of your program. Thus, you may need to make it more challenging and incorporate real-world activities to demonstrate the nuances of COI violations. Employees must prove they understand the intricacies and can use them in practical settings instead of just memorizing the policies.
5. Employee Satisfaction
Feedback involves open dialogue. You give it to your employees via test results and simulation recaps. But they must also be able to provide feedback based on their training experiences. Such as what they thought of the latest soft skills course or if they’re happy with the instructor’s support. Employee satisfaction reports usually involve survey data and other key feedback metrics. You can chart their overall satisfaction scores to look for areas for improvement. Then do something about it to enhance your employee training management strategy so that it accommodates their needs and achieves the outcomes.
6. User Registration
Some online training courses may be mandatory, while others involve employee sign-ups, like optional skill-building courses, that team members can use to prepare for a promotion or cross-train for another department. User registration reports help you determine which employees are serious about L&D and personal development so that you can put them on the fast track to management. On the other hand, low user registration scores may indicate that a course is less popular and needs some fine-tuning.
7. Practical Performance
When employees are in a bind, it’s not theoretical knowledge that will see them through. They need to know how to apply what they’ve learned in the workplace and how to manipulate the information to achieve the outcomes. Simulation, serious games, and scenario performance reports are the likely candidates. They enable you to spot sticking points and hidden strengths that align with your objectives.
8. Certification Μanagement
Are employees receiving mandatory compliance certificates? Who’s meeting the bare minimum requirements versus going above and beyond to hone their talents? Certification management reports cover everything from completion times to final results. It’s a great way to evaluate employees in a more “controlled” environment since each certificate has its own criteria and micro-metrics. For instance, you can quickly identify employees who exhibit certain skills or niche knowledge based on their earned certificates and how well they performed during each tie-in activity.
You may need to expand your analytical scope based on other business objectives and outcomes. However, this list is a good springboard for your L&D team. It will allow you to see how employees are progressing, identify common trouble spots, and gauge their level of satisfaction. You can also determine if they’re able to apply what they’ve learned outside the training setting and if they’re maintaining company standards. Bear in mind that LMS metrics involve a holistic overview. It’s not enough to measure one aspect of their performance to detect weak points. Fast completion times may signal that an employee is outperforming their peers. But it may also be a symptom of low difficulty levels that lead to boredom.
Does your LMS feature these essential employee training and development reports? Search our online directory to find a platform with all the crucial analytics you need to manage employee performance and achieve your business outcomes. You can even identify which systems offer customizable reporting and certificate management.